Privacy Policy

This Privacy Policy explains how Billes App Co Inc. (“Billes App Co”, “we”, “us”) handles information in connection with this website and the applications we publish (together, the “Services”). We collect as little as possible, and only what an app needs to work.

Account information

Some of our apps offer or require an account so your content can be personalized and synced across your devices. When you create an account, we collect your email address, your name if you choose to provide one, and an authentication credential such as a password or a sign-in token from Apple or another provider you select.

Account information is used only to sign you in, keep your account secure, and personalize your experience. We never use your name or email address for marketing, advertising, newsletters, or profiling, and we never sell it.

Content you create

Entries, settings, preferences, and other content you create inside an app are stored on your device. If you have an account and syncing is available, that content is also stored on our secure backend so it can be restored or made available on your other devices. It belongs to you, it is not reviewed by us for any purpose other than providing the service, and it is not shared with advertisers or data brokers.

Usage and diagnostic data

We collect limited, non-identifying information about how our apps are used and how they perform:

• Feature usage and interaction events, so we can see which parts of an app are useful.
• Device and technical information, such as device type, operating system version, and app version.
• Crash logs and diagnostics, so we can find and fix bugs.
• Purchase and subscription events, such as when a subscription starts, renews, or is cancelled.

This data is anonymized and is not used to identify you personally.

What we do not collect

• We do not collect your location.
• We do not collect your contacts, photos, or files unless you explicitly add them to an app.
• We do not track you across other apps or websites.
• We do not use advertising identifiers or serve third-party ads.
• We do not receive or store your payment card details. Purchases are handled entirely by Apple.

How we use information

• To create your account, sign you in, and keep your account secure.
• To personalize your experience and sync your content across devices.
• To understand how features are used so we can improve them.
• To diagnose crashes and technical problems.
• To validate in-app purchases and manage subscription access.
• To respond to support requests you send us by email.

Service providers

We share information only with trusted service providers that help us run the Services. These providers fall into categories such as cloud hosting and authentication, product analytics, and purchase and subscription management. We choose providers whose privacy and security practices meet or exceed our own, and we share only the minimum information they need to perform their work. They are not permitted to use your information for their own purposes, and we do not sell or rent personal information to anyone.

App distribution, payments, subscriptions, and any diagnostics you have chosen to share at the system level are handled by Apple and Google Play and are governed by their respective privacy policies.

We do not share information with advertisers or data brokers.

Data retention and deletion

Account information and synced content are kept for as long as your account is active. Where an app provides a delete-account option, using it removes your account and associated content from our systems. You may also email us to request deletion at any time.

Anonymized analytics and diagnostic data are retained for up to 24 months, after which they are deleted or aggregated so they can no longer be tied to a device.

Content stored only on your device stays there until you delete it or remove the app.

To request deletion of your account or any information we hold about you, email support@billesappcoinc.com. We will confirm once the deletion is complete, except where we are legally required to retain certain records.

Your choices and consent

You can withdraw consent at any time. You may decline or revoke app tracking and diagnostic permissions in your device settings, stop using an account feature, delete your account, or email us to ask that we stop collecting analytics associated with your use of an app. Once a request is honored, some data may remain in aggregated or de-identified form that cannot be linked back to you.

Privacy laws in your region may also give you the right to access, correct, or delete the personal information we hold. Contact us at support@billesappcoinc.com and we will respond within a reasonable time.

Contacting us by email

If you email us, we receive the contents of your message and your email address. We use it only to respond to you and keep it only as long as needed to resolve your request or as required by law.

Children

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above is revised whenever changes are made, and continued use of the Services after an update constitutes acceptance of the revised policy.

Contact

For any privacy question, email support@billesappcoinc.com.